We offer free 30-day returns for customers in the US, Canada, UK, Australia, and Germany, starting from the day the shipment is delivered or picked up in-store.

Return requirements

● Items returned by mail must be in all original

● packaging (tags, box, and pouch included)

● No individual item of a set can be returned for

● refund, store credit and/or size exchange, and must be returned as a
complete set.

● For Lab Grown Diamonds, the SCS certification must
be included or it will be returned back to the sender

● Orders must be returned in the same country which
they were originally purchased in

All below items are non-returnable:

● Any Blank Slate by IGGY NORTH items

● Any engraved items

● Any gift cards

● Any items that are final sale

Return shipping

Shipping fees are non-refundable. Returning orders subject to a return fee will be deducted from the amount being refunded to you.

Have an account?

Great! Login and head over to your IGGY NORTH account and select "My Orders" to review your order status. Once your order is packed and ready to ship, you'll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.

Don't have an account?

No worries! You can still create an account now using the same email address used to place the order and it will appear under "My Orders". Tracking numbers are automatically sent as soon as your order is packed! Once the courier picks up the package and scans it into the system, the tracking number can be used to see the information about your order. This may take a couple hours and if the order was packed on the weekend, then it will be updated next available business day!

As our team works hard to get your order dispatched as quickly as
possible, we cannot guarantee we will be able to cancel or update your order
upon request. If you would like to cancel or update your order, then please
email us at hello@iggynorth.com and describe your request in the email, and we
will see if it will be possible for you to cancel or update your order.

For engraved items, once the order is placed, we are not able to
cancel or update the order.

- We offer 30-day exchanges at our retail store in Baltimore,
Maryland.

- Please have your order confirmation email, order card, or gift receipt ready. To qualify for an exchange, all items must meet the same return qualifications listed in our Returns Policy.

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Online Purchase

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Online purchases can be exchanged in-store. We are not able to
offer exchanges online at this time.